We are committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information.
We may collect and process personal data about you in the following circumstances:
We may also collect data in the following ways:
We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We may use your personal data for our legitimate interests in order to:
Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.
We will collect details such as names, company names, job titles, telephone numbers, mobile numbers, fax numbers, addresses, email addresses and potentially bank details when you order goods or services from us either via our Site, via telephone, via email or via fax. We will use this information to process your order and comply with our contractual obligations
In order to perform our contract with you, we may also need to share personal data with third parties such as external hauliers and postal service organisations to assist in the delivery of goods or services you have ordered
We may also advertise your feedback on our website and marketing materials (subject to obtaining your prior consent where necessary);
We will retain your information as long as we require this to provide you with the goods or services ordered from us and for a period of 6 years afterwards. Where you have subscribed to receive marketing correspondence from us we will keep personal data indefinitely from when you provide us with your consent. You are provided with the opportunity to opt-out of receiving marketing correspondence from us.
We will collect details such as names, company names, job titles, telephone numbers, mobile numbers, fax numbers, addresses, email addresses and bank details in order to contact you about goods or services ordered with you, to place further orders and to pay you for the goods and/or services supplied. We will keep the personal data for 6 years further to being provided with the goods/services.
In addition to the uses described in sections above (where you indicate you would like to receive marketing correspondence from us, subscribe to our mailing lists or newsletters, or provide us with your details at networking events) we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events which we think may be of interest. You have the right to opt-out of receiving the information at any time. To opt-out of receiving such information you can:
Legal Basis For Processing Your Personal Data
We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Disclosure Of Personal Data To Third Parties
In addition to the third parties mentioned above, we may disclose your information to third parties for our following legitimate interests as follows:
Cross-Border Data Transfers
We will not transfer your personal data outside the European Economic Area.
Access To, Updating, Deleting and Restricting Use Of Personal Data
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.
Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal data, please send an email to email@example.com . In certain circumstances, we reserve the right to charge a reasonable fee to comply with your request.
Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
You can also ask us to undertake the following:
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Please send any requests relating to the above to our Data protection manager at firstname.lastname@example.org specifying your name and the action you would like us to undertake.
Right To Withdraw Consent
Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, please contact us at email@example.com.
In the event that you wish to make a complaint about how your personal data is being processed by Tre Concepts Ltd or its partners, you have the right to complain to Tre Concepts Ltd. If you do not get a response within 30 days you can complain to the Data Protection Regulator.
The details for each of these contacts are:
Data Protection Regulator
Information Commissioner’s office
Tel: 0030 123 1113
Registered & Trading Address
Tre Concepts Ltd
Bickland Business Centre
Tregoniggie Industrial Estate
Registered in England and Wales 09568155
GB 214 6434 29